jebaje Privacy Policy

jebaje is a trusted online gaming and betting platform in Bangladesh. We place the highest importance on our users' privacy. The main purpose of this privacy policy is to clearly inform you about what information we collect, why we collect it, and how we use and protect that information.

By registering on the jebaje platform, participating in our games, or using any of our services, you are giving your consent to the collection and use of information as described in this privacy policy. We promise that your information will never be sold to third parties and will not be used beyond the purposes stated in this policy.

We manage our data protection practices in accordance with applicable laws and regulations, and we respect our users' rights to data protection.

jebaje collects user information through various methods. The types of information collected are described in detail below.

2.1 Information You Provide Directly

When you create an account on jebaje or use our services, you voluntarily provide the following information:

• Full name and date of birth (for age verification — for users aged 21+ only)
• Email address and contact information
• Password (stored in encrypted form)
• Identity verification documents (national ID card or passport)
• Financial transaction information (bKash, Nagad or Rocket account number)
• Gaming preferences and account settings

2.2 Automatically Collected Information

When you visit or use our platform, the following information is automatically collected through technical means:

• IP address and device identification information
• Browser type and operating system information
• Platform activity logs and session data
• Information collected through cookies and similar tracking technologies
• Gaming history, bet amounts and transaction records
• Referral source and platform navigation data

2.3 Information Received from Third Parties

In some cases we may receive information from third-party sources, such as identity verification service providers, financial transaction processing organisations, and fraud prevention systems. This information is used solely to verify your identity and ensure the security of your account.

jebaje uses your collected information for the legitimate purposes listed below:

3.1 Service Delivery and Operations

• Creating, managing and maintaining your account
• Completing age verification and identity confirmation
• Processing financial transactions and confirming deposits and withdrawals
• Providing gaming services and bonus benefits
• Providing customer service and technical support

3.2 Security and Compliance

• Preventing fraud, money laundering and other illegal activities
• Ensuring account security and blocking unauthorised access
• Fulfilling applicable legal obligations
• Enforcing responsible gaming policies

3.3 Platform Development

• Improving the quality of our services and user experience
• Identifying and resolving technical issues
• Analysing user preferences to develop new games and features
• Providing a personalised gaming experience

3.4 Communications

• Sending important notifications related to your account
• Informing you about promotional offers and bonuses (if you have given consent)
• Providing urgent security alerts

jebaje applies the highest industry-standard security measures to protect your personal information. Our security framework includes the following:

4.1 Technical Protection

• SSL/TLS Encryption: All data transmission between you and our servers is protected by industry-standard SSL encryption.
• Data Encryption: Stored sensitive information, particularly passwords and financial data, is protected by strong encryption algorithms.
• Firewall and Intrusion Detection: Our systems are protected by advanced firewalls and intrusion detection technology.
• Regular Security Audits: Our security infrastructure is regularly audited by third-party experts.

4.2 Organisational Protection

• Strict access controls — only authorised staff can access user information
• Regular privacy and data protection training for staff
• Defined procedures for rapid response in the event of a data breach
• Minimum data collection policy — only necessary information is collected

jebaje does not sell your personal information to third parties. However, information may be shared in the limited circumstances listed below:

5.1 Service Provider Partners

We rely on trusted third-party organisations to provide certain services, such as:

• Payment processing organisations (bKash, Nagad, Rocket and their authorised representatives)
• Identity verification and KYC service providers
• Technology infrastructure and cloud service providers
• Fraud prevention and cybersecurity organisations

These partners are bound by strict confidentiality agreements with us and may only use information to complete specific tasks.

5.2 Legal Obligations

We may be required to provide information to legal authorities in the following circumstances:

• When information is requested through a court order or legal process
• In response to a legitimate request from a government regulatory authority
• When necessary to protect legal rights or property
• In emergency situations in the interest of public safety

5.3 Business Transfers

If for any reason jebaje's business is merged, acquired or sold, user information may be transferred as part of that transaction. In such circumstances we will notify you in advance, and the new authority will also be required to follow a policy consistent with this privacy policy.

Cookies and similar tracking technologies are used on the jebaje website. Cookies are small text files stored on your device that help improve your browsing experience.

6.1 Essential Cookies

These cookies are essential for the basic functionality of the platform. Their role is to maintain login sessions, manage security tokens and save your preferred settings. These cookies cannot be disabled.

6.2 Functional Cookies

These cookies help improve your user experience, such as remembering language preferences, saving previous gaming activity and displaying personalised content.

6.3 Analytical Cookies

These cookies are used to monitor the usage of our platform and improve service quality. The data collected is generally analysed in anonymised form.

You can control most cookies by changing your browser settings. However, disabling some cookies may cause certain platform features to not work properly.

jebaje retains your personal information only for as long as it is necessary. The retention period depends on the following policies:

• Active Accounts: All information will be retained for as long as your account remains active.
• Closed or Inactive Accounts: Even after an account is closed, information necessary for legal obligations, dispute resolution and fraud prevention will be retained for a set period.
• Transaction Records: Records of financial transactions will be retained for a specified period in accordance with legal requirements.
• Cookie Data: Different types of cookies have different lifespans — session cookies are deleted when the browser is closed, while persistent cookies have a defined expiry period.

After the set period has ended, we securely delete or anonymise your information.

As a user of jebaje, you have the following rights over your own information:

8.1 Right of Access to Information

You can request from us at any time to find out what information we hold about you. In response to this request, we will provide you with a copy of the stored information.

8.2 Right to Rectification

If you believe that any information we hold about you is incorrect or incomplete, you can contact us to have that information corrected or updated.

8.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, we may be obliged to retain some information for a set period due to legal obligations or legitimate interests.

8.4 Right to Object to Processing

You may object at any time to certain types of data processing, such as promotional communications. You can opt out of marketing communications from your account settings or by contacting our support team.

8.5 Right to Data Portability

You may request to receive your information in a structured, commonly used format. Contact the support team to exercise this right.

jebaje strictly follows a 21+ age policy. Our platform is for users aged 21 or older only. We do not knowingly collect any information from minors.

Age verification steps are taken at the time of registration. If we learn that a minor has used our platform, we will immediately suspend that account and delete the information collected.

A request to parents — if you believe your child has used our platform, please contact us immediately.

jebaje may update this privacy policy from time to time. For any significant changes to the policy, we will notify you in the following ways:

• The updated policy will be published on this page and the "Last Updated" date will be changed
• You will be notified at your registered email address of any important changes
• After any changes, you may be asked for your consent to the new policy when logging into the platform

If you continue using the platform after an update, you will be considered to have agreed to the revised policy. We therefore advise you to review this page regularly.

jebaje's servers and data processing facilities may be located in various countries. If your information is transferred outside Bangladesh, we ensure that the privacy protection standards of that country are at least equivalent to the standards described in this policy.

For international data transfers, we apply appropriate contractual safeguards and comply with applicable international data protection standards.

If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our dedicated data protection team will process your request promptly.

Contact Methods

• Email: [email protected]
• Live Chat: 24/7 direct support in Bengali — click the chat button on the right side of the platform

We take all your requests seriously and are committed to responding as quickly as possible. Your privacy and data protection at jebaje are our highest priority.